Privacy Policy

Your privacy is our priority.

Last updated: April 2026
European servers
End-to-end encryption
No data selling
Deletion on request

Introduction

Sacred Vow ('we', 'us', 'our') operates the website sacredvow.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us when you:

  • Create an account (name, email address, password)
  • Build your invitation (couple names, event date, venue, photos)
  • Your guests complete an RSVP (guest name, meal preference, attendance)
  • Contact our support team
  • Make a payment (processed securely by our payment provider — we do not store card data)

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Process transactions and send related information
  • Respond to your comments and questions
  • Send technical notices and support messages

Data Storage & Security

Your data is stored on European servers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

All data is transmitted via HTTPS with TLS encryption.

Personal Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy, subject to the following maximum retention periods:

  • Account, invitation, and RSVP management data: for as long as the account remains active, then up to 30 days after account deletion, invitation deletion, or a valid deletion request.
  • Data submitted through the contact form: up to 12 months from the last exchange.
  • Data strictly required to track transactions and prove payment: up to 10 years where accounting or tax law requires it.
  • When a refund is approved, the invitation and related guest data are deleted within a maximum of 30 days.

Once the applicable retention period ends, the data is deleted or anonymised, unless a longer retention period is required by law.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Data portability

Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share data with trusted service providers who assist in operating our website (hosting, payments), subject to confidentiality agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Questions about your privacy?

Contact our privacy team and we will respond within 48 hours.

privacy@sacredvow.app